To access Aoikumo from Mac OS devices:

  • Make sure your device is connected to the Internet.
  • Open a web browser. Recommendation: Google Chrome
  • Key in the website address: [business name].aoikumo.com
  •  Download Aoikumo Security Service application by clicking on the “Download Aoikumo Security Service” link. (This application is designed to prevent staffs from accessing into the Aoikumo system from out of office.)
  •  Open and Install the Aoikumo Security Service application.
  • After installing the application, locate the .exe at open it. Aoikumo Security Application is installed.
  • Head back to the website address: [business name].aoikumo.com
  • Key in your Username and Password.
  • Select the Outlet the user is assigned to.
  • Click   Sign In  .
  • You will immediately be directed to the Dashboard page.
  • If you have forgotten your password and PIN then:
    • Under   Sign In  , click “Forgot your password?” link.
    • Key in your Username, then click   Submit  .
    • The system will automatically reset and send you the new Password and PIN through SMS & email.
    • Perform Sign In as described above.